Digital Transformation: Transforming Business Models
Digital Transformation: Transforming Business Models A third, and perhaps the most noteworthy aspect of an organization’s digital transformation, is the transformation of it’s business model. The digital world has allowed, and oftentimes necessitates, the complete reformation of the way a business makes money and goes to market. Capgemini Consulting and MIT offer two notable ways this occurs. Digitally-modified Businesses (i.e. sustaining innovations) A digitally modified business is one that adopts technologies or innovations that add to their current product or...
Read MoreDigital Transformation: Transforming Operational Processes
Digital Transformation: Transforming Operational Processes While transforming the customer experience will affect heavily what’s going on outside of the walls of the office, transforming operational processes will completely change the way you work. This can be accomplished in three main ways, as taught by MIT and Capgemini researchers. Process Digitization One of the key improvements technology can make in an organization is getting rid of repetition. Many repetitive tasks can now be automated with software, robotics or other means. The goal should be, if I have (or someone...
Read MoreDigital Transformation: Transforming the Customer Experience
Digital Transformation: Transforming the Customer Experience One important area companies are transforming digitally is in their customer experience. The customer experience can be bucketed into three categories: Customer Understanding A company can create customer understanding using data and predictive analytics, being more deeply involved in their pain points through analysis of social media, budding trends and successes/failures of other organizations’ interactions with customers in varying industries. Social media, advanced search and much improved CRM systems have made...
Read MoreDigital Transformation: Our World is Evolving, Is Your Company?
Digital Transformation: Our World is Evolving, Is Your Company? Just out of curiosity… What was the first thing you did today? You just stepped into line at the DMV, what do you do? How has your job changed over the past 10 years? Or if you haven’t been in the workforce that long, did your job even exist a decade or two in the past? And finally, last time you made a purchase for a Christmas gift, how did you decide what to buy and where to buy it? No doubt, technology has changed the way we live. We are constantly connected, always being advertised to and last year’s “ways of working”...
Read More4 Reasons to be Grateful for Independence
4 Reasons to be Grateful for Independence As we approach another 4th of July, we commemorate the adoption of the Declaration of Independence and the beginning of the United States of America as an independent nation. This is a day when we should put our differences aside and come together in gratitude for the freedoms we enjoy. Here are 4 reasons why: Freedom We have a right to freedom of speech, press, ownership, religion and economic opportunity. Respect for the common law In general, the United States is a lawful country that is conducive to a functional business climate and...
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